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Contact

Tell us what you want the report to do better.

Perhaps it takes too long to prepare, two versions show different numbers, or nobody can explain a Power BI total. Tell us who uses it and what is making the job difficult. A short, non-confidential note is enough.

Email [email protected]

Opens your email application with a safe prompt you can edit.

Use your team's language

No form, upload or tool choice is required.

The message opens in your own email application; nothing is submitted through this website. The first reply will focus on the working situation, not a prescribed product or framework.

The first message

Five details make the first conversation useful.

These details help distinguish a file problem from a disputed definition, a reporting-model problem or a follow-up routine that needs better ownership.

Useful context

  • The report or process, including how often it is prepared or reviewed.
  • The people who prepare it, review it or use the result.
  • The files, exports, workbooks or systems involved.
  • What currently takes too long, fails or causes disagreement.
  • The decision the report or process needs to support.

Keep back for now

Keep the first enquiry safe and simple. Please do not include:

  • Attachments, confidential files or identifiable records.
  • Passwords, access details or protected information.
  • Anything that should first be covered by an agreed confidentiality arrangement.

What happens next

The reply will focus on the problem, not a product list.

The aim is to establish whether the situation is a sensible fit, which records or people need to be understood and what the safest first step would be.

The reply will restate the problem in ordinary language and identify anything that needs clarification.

If the situation appears to fit, the reply will suggest the smallest useful next step.

Examples or access will be discussed only after the scope and confidentiality position are clear.