Definition flagship
Order-to-Delivery Metric Dictionary
Finance reports on-time delivery at customer receipt. Operations uses dispatch date, while one report counts delivered lines. The project agrees how partial and cancelled orders should be counted.
- Organisation
- Wholesale distribution
- Decision
- Which on-time delivery definition belongs in the monthly service report, and how should split, partial and cancelled orders be treated?
- One record to trace
- Order ORD-0004001 has two lines despatched before promise, then two customer receipts; the final receipt is two days late and determines the agreed result.
- Platform
- SQL, Excel and Power BI measure definitions
- Verified data
- 120,000 orders, 250,000 lines and 180,000 delivery events, verified
- Boundary
- The example definition is not automatically right for another organisation.
- Evidence status
- The native build, validation and record trace passed the publication checks.
- Status
- Native Excel catalogue and executed SQL verified. Equivalent DAX and TMDL retained; Power BI Desktop execution not claimed.




